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FAQ
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What are your turnaround times?This depends on the product. If it’s produced domestically, turnaround is usually 3 to 6 weeks. If the item is produced overseas, about 30-40 days for production (after sample approval), plus shipping time.
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Is custom or branded packaging necessary for my business?We believe that custom (branded) packaging elevates your brand and leaves a lasting impact on your consumers. Please contact us to learn about options that fit in your budget!
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What type of budget do I need for custom packaging—is it really expensive?This depends on the products you need and the quantities you will be ordering. We work with a wide range of businesses and budgets, so please reach out to learn more.
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What is the minimum order quantity for custom packaging?This depends on the product you are ordering and your budget. Minimum order quantities for custom paper and reusable shopping bags are typically 1500 per size. The same applies to gift boxes, but there is always flexibility.
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Do you offer eco-friendly or sustainable packaging options?Absolutely! We offer a wide range of eco-friendly and reusable packaging solutions. From reusable tote bags made of recycled plastics, post consumer recycled paper shopping bags, and full recyclable luxury gift boxes, we work with our customers to understand their sustainability priorities and identify the right packaging solutions for their brands.
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Can I order a sample before placing a large order?Yes, we will always provide either a digital rendering, an “ink draw-down” to demonstrate color and print, or a pre-production proof to demonstrate what the final production will look like.
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Do you manufacture overseas or domestically?Both! This will depend on the product, lead times, quantities and budget.
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How long does the design and production process take?This depends on the complexity and customization required for your project. Once art is finalized, pre-production proofs typically take 3 weeks, plus shipping. Once samples are approved, production can take up to 45 days, followed by shipping (either by ocean or air).
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Do you provide custom packaging solutions for different industries?Yes! We have expertise in both retail and hospitality packaging.
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Can you help with design if I don’t have one ready?Yes! Our sales team are experts in packaging design and will work closely with you to bring your packaging vision to life.
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How do I place an order for custom packaging?Contact us through our website or call one of our offices and we will connect you with an appropriate member of our sales team.
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Can I get an instant quote for my order?Unfortunately no, but typically we can provide pricing within 24-48 hours.
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How long does shipping take once my order is complete?This depends on how the goods are shipped. If they are shipped by ocean, the lead times can be 4-7 weeks depending on the port it is going to. If the goods are being shipped by air, the lead times may be 2-3 weeks.
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Do you offer storage?Yes, we have storage facilities for CPC-produced items in Harrisburg, PA and San Diego, CA.
EASY ANSWERS TO SOME OF OUR MOST FREQUENTLY ASKED QUESTIONS
If you don't see your question listed below, then by all means just CONTACT US!
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